Section Twenty Representation Questions Answered

Section Twenty Representation, Explained For Workers

Lodging a written representation is the formal first step after a dismissal without just cause, and getting the basics right matters.

These are the questions workers ask most about this step.

What Is A Section Twenty Representation?

It is a written complaint made to the Director General of Industrial Relations seeking reinstatement after a dismissal without just cause or excuse.

It must be made within sixty days of the dismissal date ¹.

Where Do I Submit The Representation?

It goes to the Department of Industrial Relations, also known by its Malay abbreviation JPPM.

The department then handles the intake and arranges the next steps, which you can read about on the JPPM conciliation page.

Do I Need A Lawyer To Lodge It?

No, the representation can be lodged without a lawyer, and the form itself is meant to be straightforward.

Many workers still prepare their facts with an employment lawyer beforehand so the representation is clear.

What Happens After I Submit It?

The department typically arranges a conciliation meeting between you and your employer to try to settle the matter.

If that does not work, the case moves forward from there.

What If Conciliation Does Not Resolve Anything?

Since the 2021 amendment, an unresolved case is referred by the Director General directly to the Industrial Court ².

This removed an earlier step where the Minister decided whether to refer a case at all.

What If I Miss The Sixty Day Window?

Missing the deadline can prevent your representation from being accepted at all, so treat the date of dismissal as the starting point.

There is generally no routine extension for lateness, so check the deadline calculator as soon as possible.

What Information Should My Representation Include?

Your employment details, the date and circumstances of the dismissal, and what outcome you are seeking.

Clear, factual language works better than a long emotional account.